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PRIVACY POLICY


SHOPEDONA.com is very serious about protecting your privacy while navigating our website, therefore our privacy policy has been updated in accordance with current regulations.

This Privacy Policy is applicable to all visitors to the website and explains how we handle your personal data when visiting and purchasing our website.

We reserve the right to alter our Privacy Policy page at any given time and encourage you to review it. By visiting and using our website you acknowledge and accept the practices outlined in this Privacy Policy.

Personal data

Personal data is information about an individual that allows us to identify that person. In order to provide you with a smooth shopping experience at shopedona.com we collect the following Personal Information about you, such as your name, billing/delivering address, email address, geographic location and phone number.

We may use your information in the ways below:

  • To process your order, we need to take payment details and know where to deliver your purchase.
  • Our postal and courier services have access to your delivery address in order to be able to dispatch your jewellery to your chosen address.
  • Information regarding your visit to shopedona.com including what you have browsed or bought is used to improve your experience on our website.
   Email:

We will email you once an order has been placed to remind you of what has been ordered. A further email is sent by SHOPEDONA to let you know your order has been dispatched. Depending on your chosen method of delivery, one of our partners assisting in the delivery of your jewellery will send you an email with tracking information so you can see where in transit your item is.

We send newsletters to customers and individuals who have given us permission to contact them. These are used to inform you about new launches, sales/special offers and information we think you’ll find interesting. It is easy to stop receiving these newsletters by clicking on the ‘unsubscribe’ button found on the bottom of each communication we send.

By placing an order as a guest, your email will not be added to our database and therefore you will not be contacted with SHOPEDONA news, updates and special offers. If you would like to hear more from us, simply subscribe to our mailing list.

 

   Phone:

If there is an issue with your order or we need to refund/take any further payments, we may need to call you on the phone.

If you are a winner of a competition, we will use your personal details to notify you that you have won a prize.

Cookies

A cookie is a small text file that is saved to, and, during subsequent visits, retrieved from your computer or mobile device. Many cookies are essential to the operation of our website, for example to allow you to make a purchase or create an account with us. Cookies on our site are also used to customise certain areas of content just for you, and to make your browsing experience more efficient and faster. 

Shopedona.com uses cookies to analyse the use of our website through Analytics software such as Google Analytics. We do not use cookies to store personal information, or to disclose information to third parties.
We use the latest secure server technology to ensure your information is protected to the highest standards. The encryption technique we use is the highest standard available for e-commerce.

Your computer is able to decline cookies from websites. There is a setting on your browser that can enable websites from depositing cookie files on your hard drive. Although this sounds good, keep in mind that using our website while your cookies setting is disabled might be inconvenient, as access to some parts of our site may be denied.

Disclosure

We may disclose your personal information if we are required by law to do so or if you violate our terms of service. 

 

Questions and contact information

If you would like to; access, correct, amend or delete any personal information we have about you, feel free to email us at shopedona@gmail.com. You will receive a response from our team within 24 hours.